Opportunities and Diversification
Human capital solutions provides increased revenue opportunities and diversification for Rubicor.
Organisation Development (OD) has been a major focus for Adelaide-based Locher since its inception over a decade ago. Today it accounts for almost half its earnings.
In addition to permanent and temporary recruiting, Locher offers psychometric testing, career transition assistance, outplacement services, leadership training and development, executive search and is a Registered Training Organisation.
‘Providing this range of services enables us to build deep long-standing relationships with clients at a strategic level, rather than just doing transactional work,’ says Locher’s CEO Peter Emmerton.
‘The phone will go at 6pm on a Friday and it’ll be a CEO looking to downsize or restructure and wanting to know, "How do I go about doing this?" The conversation ceases to be about price, but about value. Clients learn to trust us for our honesty, integrity and our ability to maintain utmost confidentiality.’
The relationship between OD consultants and recruiters at Locher is symbiotic. If a client has a broader need, the recruiter will introduce an OD colleague. Likewise, OD consultants may uncover opportunities for recruiters much earlier.
One of the advantages of being part of a national group is access to other companies serving different geographic markets and industry sectors. A good example is the mining boom where Cadden Crowe has developed a burgeoning new line of business providing bulk recruitment services for clients starting up new mines. Locher was brought in to help design and run assessment centres for candidates.
‘There is a real synergy between the two firms and from a client perspective it’s a great benefit as we are able to deliver a seamless service,’ says, Cadden Crowe’s Managing Director Scott Roberts. ‘For us it’s good to know that we have access to a company with real depth in psychological support services that we can deploy in multiple programs. We can count on Locher and as we keep bringing in new work they can keep supporting us.’
The experience has been so successful that one Locher consultant has relocated from Adelaide and now works out of Cadden Crowe’s Brisbane office.
‘Every quarter we seem to be doing more work with other Rubicor companies,’ says Emmerton.
‘Being part of Rubicor has enabled us to expand our reach and identify new opportunities, which is good news for clients, consultants, and shareholders alike.’