APS 3 Contact Centre Officers

Job Title: APS 3 Contact Centre Officers
Contract Type: Contract
Location: Australia - ACT
Reference: 717130
Job Published: May 02, 2018 11:15

Job Description

APS 3 Contact Centre Officers
  • Must be an Australian citizen
  • Part time role with flexible hours
  • ASAP start, 3 month contract with possible extension
  • Call centre experience is highly desirable
Our prestigious Government client is seeking experienced candidates for various Contact Centre roles to join their energetic team.

Key responsibilities:
  • Answer phones and provide excellent customer service
  • Accurately undertake data entry tasks and maintain documents and files
  • Investigate and navigate through numerous internal systems to record information
  • Maintain information on the internal database and computer systems
  • Respond and resolve queries in a fast paced environment
Your background will ideally include:
  • Previous customer service experience
  • Excellent communication and customer service skills
  • Experience in managing complex issues end to end
  • Strong writing skills
  • Ability to work in fast paced and reactive environment, and meet tight deadlines
As this role is to commence immediately, Rubicor will be commencing the shortlisting and interview process ASAP.

Please note that Current police check is a mandatory prerequisite for this role

For further information or a confidential discussion please contact Sweezy Singh on 02 6198 4000 or apply online today.