- Use of the BPM system within Network & Infrastructure division
- Change Management Process / Control
- Change Management for BPM Workflows
- Develop business intelligence ‘dashboard reports’ in Excel.
- Raise and close work orders from lists supplied in Excel format
- Transfer data from the reporting system (Business Objects)
Experience with Ellipse (computerised maintenance management system)
Experience with SAP Business Objects (Business Intelligence) (4.1)
Technical writing skills.