Seeking an experienced Customer Service Consultant, to join an energetic team to deliver exceptional customer service to a broad range of clients.
To be successful you must have the ability to create relationships with customers, provide technical advice and be able to resolve a variety of customer complaints / issues.
To apply you must have the following skills, experience and attributes:
- Demonstrated strong customer service experience
- Demonstrated experience in utilising Microsoft Suit
- Demonstrated problem solving skills
- Ability to learn new IT systems and data bases
- Great attention to detail
- Strong work ethics
- Strong team player
- Highly organised with demonstrated time management capabilities
- Understanding of working in a controlled environment -adhere to security and confidentiality
- Demonstrated customer service and complaint resolution capabilities
Ultimately we are looking for a candidate with a variety of experience across public and or private sector, with extensive exposure in customer service based roles.