Customer Success Manager

Job Title: Customer Success Manager
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Salary: $150,000 + Super + Bonus
Reference: 2763727a
Contact Name: Sam Thomas
Contact Email:
Job Published: July 12, 2018 10:45

Job Description

This is a great opportunity to join a rapidly growing organisation and play a key role in their Customer Success practice as they continue to take the ANZ market by storm. This role could suit a strong sales person looking at making a move in to Customer Success or an existing CSM looking for a new challenge.

Key Responsibilities:
  • Partner with clients to ensure the successful utilization of the product suite
  • Develop and deliver a roadmap to success
  • Be the point of contact between customers and the business to product roadmap
  • Become an SME and champion for the product
Experience Required:
  • 6 years + experience in account management/sales
  • Understand enterprise clients needs
  • Technical background is a must
To find out more, please contact Sam Thomas on 0280474019.

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