This global Bank are looking for experienced Collections individuals for their Mortgages division.
Your key responsibilities:
Day to day default management of Mortgage payments
Assist the client through the recovery process using your world-class customer service skills
Be the first point of contact for all interactions and payments
Your skills and experience:
Previous experience in a similar role is required
Exceptional communication skills
Empathetic with excellent customer service skills
Able to work well towards deadlines
Strong attention to detail
In return for your hard work, you will receive top class training and a career development plan. You will be given the opportunity to grow within the Bank and receive a competitive salary and an annual bonus.
If you are looking to move to a professional organisation while using your previous collections experience, please apply today by sending a Word version (.doc/.docx) of your resume.
Xpand's consultants are specialists in the Digital IT area and they know the HK market very well. Other than a lot of other agencies, Xpand really cares about both their clients and candidates, it is not just a matter of sending CVs and hitting the numbers. The consultants know exactly what we are looking for, from both technical and personality perspective. They have made a significant contribution in the growth of our HK office
Amin TSE, Talent Acquisition Specialist, PALO IT Hong Kong
We had selected Xpand among a list of well-known digital and tech recruitment companies and we had been very lucky to give them that exclusivity. We needed to hire top talents in digital and new tech across Asia. They had match their target in terms of quality and number of candidates despite the lack of such talents in Asia. They had understood our way of working and our mindset. This is a pleasure to work with them and I definitely recommend Xpand. I am very thankful to the team
C-Level International Insurance Company
Leading a fast-growing but time-poor business, I have found Philip and the Xpand team informative, supportive and fully engaged in the most vital part of our future; our people. Philip is extremely knowledgeable and has provided valuable insights throughout the lifecycle of each of our searches. 6 months ago, we set out to find a recruiter we could grow with for the long-term but we did better than that. We found a partner who is truly invested in us and our success
Darren Palfrey, COO at Gravity Supply Chain
Working with Xpand has been a great experience since we engaged them more than a year ago. They pay close attention to your recruitment requirements and don't stop looking for the right candidate until we finally say 'yes' - they don't take 'no' as an answer! Their extensive knowledge of the local IT market is definitely a plus and one of their key strengths which will make us keep on working with Xpand.
Romain Rohee, Head of Professional Services APAC at ITRS