Default Management | Mortgages | Customer Service Role

Job Title: Default Management | Mortgages | Customer Service Role
Contract Type: Permanent
Location: CBD, Inner West & Eastern Suburbs
Reference: 305275
Contact Name: Steph Gates
Job Published: February 05, 2019 17:15

Job Description

This global Bank are looking for experienced Collections individuals for their Mortgages division. 
Your key responsibilities:
  • Day to day default management of Mortgage payments
  • Assist the client through the recovery process using your world-class customer service skills
  • Be the first point of contact for all interactions and payments
  • Relationship management
Your skills and experience:
  • Previous experience in a similar role is required
  • Exceptional communication skills
  • Empathetic with excellent customer service skills
  • Able to work well towards deadlines
  • Strong attention to detail
In return for your hard work, you will receive top class training and a career development plan. You will be given the opportunity to grow within the Bank and receive a competitive salary and an annual bonus.

If you are looking to move to a professional organisation while using your previous collections experience, please apply today by sending a Word version (.doc/.docx) of your resume.

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