Digital Engineer

Job Title: Digital Engineer
Contract Type: Permanent
Location: Hong Kong
Reference: 2941205
Contact Name: Karan Lakhani
Contact Email:
Job Published: May 20, 2019 20:02

Job Description

Global Leader looking for a Digital Engineer to come on board and join their international team here in Hong Kong.


  • Acts as a key/ initial contact for incidents/ problems and to escalate, if necessary for incident/problem management and resolution. Ensure incidents, problems and root cause actions are properly managed and delivered, by working in close collaboration with Operations team and Regional Digital Operations team
  • Ensure optimal digital network connectivity and health. 
  • Work with Projects/ Operations team to properly install digital media including screens and players in accordance to set procedures, guidelines and standards
  • Ensure digital media assets are well maintained for smooth and sustainable operations
  • Follow already set-up Digital Operations processes to ensure consistency and standardization
  • Exercise preventive maintenance schedules and protocols for troubleshooting of Network and digital media assets
  • Work closely with Regional and Global HQ to oversee and determine timeframes for Digital projects including system updates, upgrades, and migrations
  • 3 - 5 years IT support and maintenance experience
  • Contribute as team members in IT/ Application projects
  • Linux System administration (Installation, Configuration and Troubleshooting of Linux environment)
  • Basic Network Architecture Knowledge (Cisco Equipment)
  • Experienced in Incident and Problem Management
  • Demonstrable experience of supporting critical applications working to tight deadlines
  • Motivated, proactive & independent; and works effectively within teams (locally as well as regionally)
  • Good communication skills with experience managing several different stakeholders (IT as well as business)
  • Fluent English and Cantonese speaking and writing
If you match the requirements and interested in learning more about this role and company, please send your CV to

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