Field Deployment Officer

Location: Newcastle, Maitland & Hunter
Reference: 661275_7356145
  • Call Centre Position
  • 7 day a week roster
  • Fast paced environment

Rubicor Workforce is currently seeking 4x Field Deployment officer's to assist with achieving customer service excellence for one of their largest clients.

You'll work amongst a team of service professionals who thrive on delighting customers, meeting deadlines & achieving KPI's. You will also be given excellent training and development programs to help you succeed in this role.

This position will include:

  • Scheduling of work
  • Liaising with both internal and external stakeholders
  • Meeting weekly and monthly KPIs
  • Provide exceptional service to our client and its customers, in line with corporate values
Successful candidates must have:
  • Strong customer service and communication skills
  • Ability to work in a fast paced work environment
  • Sound IT/Technical skills
  • Superior problem solving and time management skills
  • Experience in diffusing difficult situations
  • Demonstrated attention to detail
  • Ability to work as part of a team

You MUST be available to work anywhere between the hours of 7am and 7pm Monday - Sunday
This role will have the possibility of working every weekend

Please note to be considered for this role you must be available to start 4th June 2018.

Please note - due to the expected interest in these positions, only suitable candidates will be contacted.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Erica Small on 02 4037 0200, quoting Ref No. 661275.