Financial Assist Officer

Location: CBD, Inner West & Eastern Suburbs
Job Type: Permanent
Reference: LF041868
About the Company

Our client is a highly reputable Financial Services organisation providing a range of lending products. This is an opportunity for the right candidates to grow their credit assessment career.

The Role 

The role requires active management of assigned hardship accounts. You will have exceptional Customer service skills and you will be mentored in how to utilise resources provided to minimise bad debt levels. There are set goals that require to be achieved whilst meeting the companies policies and procedures. 

You will be completing customer financial hardship solutions activities and liaising with key supplier relationships, ensuring service standards are being met. 
 
About the Candidate

You must have some experience within the credit domain. You will also have strong administration experience and sound mathematical skills. You will be a superior communicator with a warm and professional expression. Your approach will evoke empathy with negotiating skills.

The ideal candidate must have:
  • A compassionate approach to clients 
  • Superior negotiation skills
  • Results orientated
  • Keen listening skills
If you have a competitive edge and can demonstrate why you are a great candidate please apply now.