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Service Designer

Job Title: Service Designer
Contract Type: Temporary
Location: ACT
Industry:
Salary: Attractive Hourly rate plus 9.5% Super
Start Date: Immediate
Reference: 835666
Contact Name: Michelle Stemm
Contact Email: michelle.stemm@rubicor.com.au
Job Published: March 15, 2019 11:30

Job Description

Service Designer
  • Immediate start
  • 3 month contract
  • Current National Police Check required
Our Government client is seeking a Service Designer to support the team to deliver multiple projects across a range of programmes and channels.
 
You will be working within a newly established design lab team working to bring human-centered design for policy development of the department.
 
Some travel will be required for the role.
 
Key Responsibilities:
  • Work in an agile, multi discipline team
  • Understand user needs and show how the designs support these needs through process repetition
  • Conduct research and map exiting experience to analyse needs of government services
  • Lead workshops
  • Identify user needs and demonstrate how design decisions support these needs; and explain your design decisions and rationale
  • Conceptualise improvements to policies and support services
  • Confidently conduct a discovery process including user research and synthesis
Your Background:
  • You must be an Australian Citizen to be eligible to apply
  • National Police Check - mandatory requirement
  • Baseline Security Clearance preferred
  • Working With Children and Working With Vulnerable People checks may be required
  • Demonstrated experience in people-centered design methodologies
  • Have experience planning and facilitating design focused workshops with a broad range of stakeholders with focus on a specific outcome
  • Excellent writing and interpersonal communication skills
  • Demonstrated experience working in a team to deliver results
  • Ability to communicate visually using Adobe Creative Cloud would be an asset
 
For further information or a confidential discussion please contact Michelle Stemm on: 6198 4000 or apply online.

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