Service Desk Team Lead

Job Title: Service Desk Team Lead
Contract Type: Temporary
Location: Perth
Reference: 640541
Job Published: April 30, 2018 18:15

Job Description

Our client is looking for a Senior Service Desk Analyst/Team Leader for a 3 month leave cover. 

To be considered for the role, candidate must have:
  • Experience managing a small ServiceDesk team
  • Focus on people development, process adherence, rostering
  • Excellent communication skills
  • Ability to work under pressure with conflicting deadlines & changing priorities
  • “People Person”
  • SLA/Incident Management
  • ITIL v3 Foundation
  • ServiceNow (or equivalent, albeit ServiceNow working knowledge and ability to report is a definite advantage)
If this position interests you please apply now and attach your resume in Microsoft Word format.