Technical Consultant

Location: Singapore
Job Type: Contract
Reference: 2704027
Salary: 4800-7800 SGD
As a Technical Consultant, you will be responsible for the technical relationship with our product partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of the client's product partnerships

You will be able to balance business and partner needs with technical constraints, act as a partner and consultant to those you are working with. You will oversee the technical execution and business operations of partnerships, as well as prioritize projects and resources. 

The Technical Services team is a global support and operations team, with a mission to delight customers with exceptional customer care. The team is the face of our client to most of their customers, therefore, want customer support experience to set new standards. The team cares for customers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development.

Responsibilities: 
* Work closely with our Business Development team to develop, and optimize new business opportunities and develop warm client relationships by leveraging products and technologies. 
* Provide consulting services to partners, build lasting relationships and be sensitive to client needs. 
* Help partners in their day-to-day challenges by delivering innovative and scalable solutions and troubleshooting their problems. 
* Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals. 
* Perform implementation reviews, champion new product features, and provide partner feedback to internal cross-functional teams including Product Management and Engineering. 

Minimum qualifications: 
* BA/BS degree in Computer Science or a related technical subject, or equivalent practical experience. 
* 4+ years working experience in a similar role 
* Experience with web technologies such as JavaScript, Node.JS, and Cloud. 
* Experience in one or more programming languages, including Java, JavaScript, Python. 
* Experience working with and managing external partners/customers which requires the ability to speak and write in English, Mandarin and Indonesian fluently and idiomatically 

Preferred qualifications: 
* Familiarity with SQL/MySQL and Unix/Linux operating systems/commands. 
* Demonstrated the ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background. 
* Excellent project management skills and attention to detail. 
* Excellent problem solving, analytical and troubleshooting skills. 


Interested candidates can apply online via the links provided or reach out to me at rekha.r@xpand.sg now!