Technical Service Owner

Location: CBD & Inner Suburbs
Job Type: Permanent
Reference: 2576037
Contact: Neil Dickson
Are you an experienced technology professional with a broad spectrum of experience?
Are you a natural consultant with excellent stakeholder/client engagement and management experience?
Do you have a background in banking and financial systems management?

If this sounds like you then read on for the details of this exciting career opportunity.
Working within a strategically critical technology function responsible for some of the organisations core business platforms, the Technical Service Owner will be responsible managing a portfolio of Technical services. In doing this the successful candidate will be responsible for the following:
  • Own the service strategy for the portfolio
  • Deliver the strategy, including support roadmaps, for the Technology Services Portfolio
  • Engage with key business stakeholders to understand the direction of their functions and use this insight to shape the future direction of the portfolio
  • Utilise your architectural understanding to provide input into strategic direction of technology platforms within the portfolio
  • Ensure Service Level agreements are established and regularly updated
  • Be engaged in investment and change activity across the portfolio
  • Be responsible for the governance of service continuity plans.
  • Risk and capacity management
  • Manage commercial and contractual relationships with third party providers
To be considered you must be able to demonstrate the following key skills/experience.

  • A proven background and knowledge of Banking and/or Financial products and associated technologies
  • Demonstrable experience of managing technology functions
  • Proven experience of project/program delivery
  • Excellent consulting skills with proven experience of senior stakeholder/client engagement and management
  • An understanding of technology architecture
  • A collaborative approach with an ability to achieve consensus in environments where stakeholders have conflicting priorities
  • Good business acumen with a clear understanding of the customer and how to translate their needs to relevant technology services
  • Vendor management experience including commercial and contractual management.
If you have the required skills/experience and your looking for a challenging role that will really accelerate your career then contact me today to progress your application.